Spa Policies

Cancellation:

If you need to cancel or reschedule, please give us at least 24 hours advance notice. If you reschedule within 24 hours, your credit card will be charged 50 percent of the full service value. In the event of a “no-show” you’ll be charged 100 percent of the full service value. If you arrive late or choose to leave early, you will still be charged for the full service. 

Covid:

Masks are required for any person in the studio. We clean and sanitize all surfaces between clients. Fresh linens will be used for each client as well. We only use cleaners and laundry detergents that have been approved by the CDC for commercial use and are proven effective in killing SARS-CoV-2 virus. 

Privacy:

All personal information remains confidential. The therapist will leave the room before and after the massage while you change.

Age Requirements:

Everyone is encouraged to get a massage, as the benefits range from therapy to physical development in adolescence to improved mental health. Parents are encouraged to be in the room with their kids to supervise and ask appropriate questions! A consent form signed by the parent or guardian is required for minors. 

Gift Certificates:

We are unable to replace lost or stolen gift certificates.

Prices:

Our prices are subject to change without notice. Please confirm prices when booking your appointment at 254.644.1158 or email marcus@urbanbodymt.com.

Licensing:

All our massage therapists are licensed in the State of Texas.

Service:

We reserve the right to refuse service at our discretion.

Call

254.644.1158

Address

Located inside
The Lab Fitness Center 

2912 Franklin Ave
Waco, TX 76710

Hours

By appointment only: 

MON – FRI: 9 a.m. – 8 p.m.

SAT: 12 p.m. – 6 p.m.

SUN: Closed

 

Email

relax@urbanbodymt.com